Providence Bay - Phase 3 The Graces-6 天賦海灣3期 - 海鑽-6

I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong. Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times. I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc. Extended service like this makes me want to recommend OKAY.com even more!

Shirley is absolutely the best agent possible to help you find a home in Hong Kong. She’s extremely knowledgeable, knows the business inside out. She knew what we wanted and provided a selection of flats that fitted our standards so we didn’t have to waste time viewing too many flats. She’s good at negotiation. She’s a great problem solver. We had some small issues and she solved them with good attitude. She’s very capable in many ways. We can’t thank her enough for getting us our dream home in Hong kong.

We were looking for a place that would be in Central, but also with good light, good plan, and not too expensive. Shirley understood perfectly, and found us the exact match - and also did a great negotiation job with the landlord to secure it exactly as per our timing. She did also a fantastic job to assist us with all the utilities transferred from our old place (gas, electricity & etc), and was always available and super efficient when some questions or issues came during the move and even after. She is a positive and efficient person that I can highly recommend.